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Tour Eastborough on your own at your own time!

Basics of your Self-Guided Tour

Eastborough in San Marcos has partnered with Tour24 to provide a convenient and flexible touring option that fits your busy lifestyle.

With Tour24 you can schedule an appointment to tour on your time - whether it's after-hours or during the day or on the weekends.

Your journey through your potential new home is entirely self-guided. Move at your own pace and view all the features our community has to offer - on your own time, without a leasing agent present. All you need is a phone and the Tour24 app, which becomes your key to the building and your onsite tour guide.  You will even have access to start the leasing process or connect with our leasing team for additional information. 

Step 1: Register and Pick A Day

1. Fill out your "Guest Card" through our partners at tour24.

2. tour24 verifies your ID and facial recognition.

3. Choose your day and time to visit. tour24 confirms via email. *The email will provide directions to download the app necessary for your tour. 



Step 2: Get Ready For Your Tour

1. Before Your Tour: Open the tour24 email to download the Property app and tour24 Apartment Door Lock app.

* Sign in with the same info from registration.

 

2. When You Arrive: First, turn on your Bluetooth. Use the tour24 Apartment Door Lock app to open the door. Then, open the Property app and scroll down for basic info. Choose Tour Now to begin your tour. 

3. During Your Tour: With Bluetooth on, you can walk through the community and model apartment home to learn about features and points of interest. Your tour is at your pace. You can see as much or as little as you like.

 

Frequently Asked Questions:

1. WHAT IS TOUR24? Tour24 is a self-guided tour app where you can schedule a time to tour a community on your own, without a leasing agent present. Tour24 uses your phone as a key to provide temporary access, and to guide you around the community. It works on iOS and Android mobile phones.

2. HOW DO I GET STARTED? HOW DO I REGISTER?

Click the Self-Guided Tour registration link on a community’s website or scan a QR code at a community.

  • Fill out the registration information, select a date/time to tour, and provide ID verification. This process takes about 3 minutes.
  • You will receive a confirmation email or text that will include a link to download the app.
  • Prior to your tour, Tour24 will send directions for accessing the community.
NOTE: Sign up using your name EXACTLY as it appears on your ID. Do not use a nickname such as Liz instead of Elizabeth. Our verification process will confirm that your ID, Selfie and credit card all match.

3. HOW DO I USE THE APP? Download the Tour24 Self-Guided Tour App from the App Store or Google Play and login using the same email and password used for your initial registration. Make sure that you have Bluetooth enabled on your phone when you arrive at the community for the app to work. For other questions, call Tour24 Support: 888-297-7411 or email: helpdesk@tour24now.com

4. WHAT DO I NEED TO DO BEFORE MY TOUR STARTS?

  • Turn on Bluetooth on your phone.
  • Review the last email/text sent from Tour24 for any special instructions regarding your tour (i.e. parking location).
  • Confirm that you have arrived at the community during your tour time. (Note: Access is limited to your registered tour time only.)
  • Login to the app using the same email and password used for your initial registration.
  • Find your tour on the My Tours page and select Tour Now.